FAQ :: Registration & Packet Pickup

FAQ: Registration & Packet Pickup

Where and when can I register?
You can register online until Midnight March 15, 2020 or until limits are reached. Race weekend registrations will be accepted Friday or Saturday at FirstOntario Centre if openings are still available.
I'm injured, can I have a refund? I can't make it anymore; can I have my money back? / Can I transfer my entry to a friend?
We have a no refund policy for all events. More info on transfers here.
Can I defer my entry to next year?
You can only defer your entry if you have the ATB+ package.
What am I picking up in my run packet?
In your race packet will be:
  • your bib number which has the chip attached to the back
  • your run T-shirt
*Remember, you need to bring your bib number to participate on run day.
When and where can I pick up my run/walk packet?
Packet pickup is available at the Expo at FirstOntario Centre, 101 York Boulevard, Hamilton, Ontario L8R 3L4. We strongly recommend you pick up your packet early as there is NO packet pickup on Race Day unless you have the ATB+ package.
You or a friend can pick up your packet during the following times. Please bring photo ID OR a printout of your registration email confirmation:
  • Friday March 27, 2020 — 3pm to 8pm
  • Saturday March 28, 2020 — 9:30am to 5:30pm
Can I pick up my friend's run packet? Can someone pick up my packet?
Yes — BUT … you will need to produce the following two items in order to pick up a run packet that is not your own:
  1. A printout of the registration confirmation of the person you wish to pick up for;
  2. AND Email or written permission from the person you wish to pick up for.
If picking up for friends, you can do so for a maximum of three, after which you'll have to line up again.
Note: If you are picking up for 10 or more, fill out the group pickup form on our website, and we can have it ready for you when you come in.
Is there an expo? When? Where?
Yes, the expo will be held Friday March 27 — 3:00pm to 8:00pm and Saturday March 28 — 9:30am to 5:30pm. The expo is held at FirstOntario Centre located on 101 York Boulevard, Hamilton, Ontario L8R 3L4.
What is at the expo?
The expo showcases many vendors who are associated with running and such activities in some way. There are approximately 70 vendors that will be in attendance during race weekend. This is also where you pick up your Race Packet, (t-shirt, number and chip) if you are participating in the event.